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FAQ

Q: What is the correct way to shut down the device?

A: First, shut down via the operating system (or briefly press the side Pi5 silicone power button to initiate shutdown). After the device has fully powered off, double‑press the button to disconnect device power if needed.

Q: Raspberry Pi 5 reports insufficient current?

A: When the Raspberry Pi 5 boots up, it detects the PD protocol on the Type-C port. If no PD protocol is detected, the system will display the following prompt and limit the output current to 3A.

Insufficient current prompt screenshot

Solution: Modify the EEPROM configuration to remove the current limit and allow up to 5A.

  1. Open the EEPROM configuration editor:

    sudo rpi-eeprom-config --edit

  2. Add the following line at the end of the configuration file, save and exit:

    PSU_MAX_CURRENT=5000

  3. Reboot the Raspberry Pi. The prompt should disappear, indicating the setting has taken effect.

    EEPROM Configuration Screenshot

Q: How to completely turn on or off the screen on Raspberry Pi Trixie / Bookworm?

A: In a Wayland environment (Raspberry Pi OS Trixie or Bookworm), use the wlr-randr command to control the screen power state.

Recommended method (simpler)

We recommend using the shortcut Fn + C to quickly turn the screen off/on without entering any commands.

Turn on the screen
wlr-randr --output HDMI-A-1 --off
Turn off the screen
wlr-randr --output HDMI-A-1 --on
Q: How do I enable or disable the touchscreen virtual keyboard (Squeekboard)?

A: In Raspberry Pi OS Bookworm, the on‑screen keyboard (Squeekboard) is integrated by default.

  • It automatically appears when text input is possible and hides when not.

  • You can manually show or hide it using the keyboard icon in the top-right corner of the taskbar.

    Virtual keyboard icon

To manually control or disable the virtual keyboard, you can:

  • Open the top‑left menu → Preferences → Control Centre → Display

  • Set the on‑screen keyboard to show or hide in the relevant options

    Control Centre settings

Q: Is it normal for the device to get hot? What should I do if it feels too warm?

A: Some heat generation during normal operation is normal. The temperature generally does not exceed 60°C.

If the device feels too warm, you can reduce the screen brightness to improve the situation.

Screen brightness adjustment: Press Fn + - to lower brightness.

Lower screen brightness